Bomgar Jump Client For Mac

Bomgar includes remote desktop for Mac, PC, Linux and mobile devices (Android, iPad) in one solution. Mac support should integrate with you help desk. Free Privileged Account Discovery Tool: Identify & secure credentials to stop lateral movement.

Jump desktop is a remote desktop application. Like other remote desktop applications, jump desktop connect you with other computers remotely. If lets you develop server farms, keep multiple computers connected all together, and stay connected with your computers no matter where you are traveling.

Jump desktop connect works on Microsoft, iOS, and Android Devices. It has all the options that a remote connection may require. And it offers every functionality you look for in a remote desktop connection application.

Also Read: SNES Emulator For Android – Best 8 Apps Today


Using jump desktop requires necessary preliminary actions. You simply need to install a Jump desktop connect on your Mac or any other device. Setup basic settings. And that’s it!

  • Troubleshooting Bomgar clients We use a Bomgar Appliance for remote access for our contract customers. Its a very nice piece of hardware, supplying some nice security for remote access and management that you dont get in many other systems.
  • I found Bomgar software on my iPhone as well so a couple of weeks ago I removed all traces of Bomgar from my new iMac running 10.12.6 - I did have a quick screen share session with Apple over a different matter in-between but didn't download anything. No one has yet to tell my why Bomgar was running without my knowledge.

You can even access Windows Remote Desktop or VNC through Jump Desktop connect. Just add the address of Windows Remote Desktop or VNC in it, and there you go.

It is effortless to configure Jump Desktop connect in your device. It takes only very little time to do it. The best part of Jump Desktop is, it ensures a secure connection. It encrypts the connections between computers and keeps your privacy under observation for any external intervention. The connections made automatically are encrypted automatically. This is a default function.

It supports various connection formats like NLA, SSH Tunneling, TLS/SSL encryption for RDP, and SSL/TLS encryption for VNC. Interconnect computers with simple steps. No complex operation. No waste of sweat.

There is a function, namely Live Previews. It connects multiple computers altogether at the same time as you may want. This allows you to preview and monitor all the sessions at the same time. Searching for any computer across a network is made very easy with the live search. Simply use connection details to search for a computer. Another way is using keywords to find a computer.

It is super fast, super easy, and vastly improved for productivity. Its fast operation is powered by one of the quickest RDP engines and VNC engines available today. It is optimized for various operating systems, including Windows, MacBook, and Android. If you already have RDP or VNC configured on your system, then there is no need for any third-party software. Simply use the IP address or hostname to connect your computer with others on the network, through Jump Desktop.

Besides generic operating specs, we would like to address technical specs as well for the understanding of our readers. It is backed with:

  • The support of RDP and VNC
  • The support of all international keyboards for RDP, VNC, and ARD.
  • Three different ways to pan and zoom in or zoom out the remote screen
  • SSH tunneling for RDP and VNC is built-in. No third-party intervention required.
  • The support of dictation for various languages.
  • The automatic configuration on PC or Mac. It fetches the router settings automatically. No manual settings required.

System requirements are also very common to the age. It requires Mac OS X 10.6 or later. It comes in the English language only.

Its paid version is available easily to everyone. It, however, comes with 30 days money-back trial policy.

Jump Desktop connect has everything a global traveler might need. You can not only a preview but control the sessions over the network from anywhere around the globe. That’s genuinely a need filled with the fun.

Along with Jump Desktop connect, we would like to address a few more remote connection applications here in brief. These applications work in a similar capacity and are trusted worldwide.



As the name suggests, this application comes for PC. Its unique function is that you can control your computer from anywhere through a web browser. That means no software setup, no tedious settings, no complex trading. Simply open your browser and use remotepc to connect your computer across the network.

It supports connectivity to your PC from Mac, iOS, Android phone, or from another PC on the network. Its availability for multiple platforms and support to interconnect them makes it the right choice.


As explained earlier, jump clients are the easiest way to control computers through computers. This is possible even when you are not the ruling party over the network.

You simply need to install a jump client in each system and interconnect them using the IP addresses or hostnames. Bomgar jump client serves the purpose in a similar capacity. And offers you global inter-computer connections with complete control.


Are you fond of playing open-world games over the network? If you are, you must be a resident of liberty city in Grand Theft Auto V.

Yes, you can play GTA V over the network through the fivem server. It is a modification for GTA V to enable you to enter a world controlled by multiple players across the globe.

FiveM lets you play GTA V with other players without interacting with Rockstar Online Services. The benefit is, you are bypassing the validation of game copy. Saving time and evading if you are running an illegal copy of the game.

When you connect with FiveM, it downloads a few files first, then enables you to play the game. The downloaded files do not modify the existing data of the game. Neither they alter the game’s copy itself. Instead, these files are additional copies which are available only when you are playing online—and playing through the FiveM server.

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Control MacBook using iPhone & Vice Versa

Being a little specific on iPhone and Mac, we would like to describe here your iPhone and MacBook can be interconnected. How you can control the MacBook using the iPhone and vice versa. Go through these steps to get there:

Turn on Screen Sharing

  • Open your MacBook
  • Open System Preferences
  • Click Sharing
  • Tick next Screen Sharing
  • Click Computer Settings
  • Tick VNC viewers may control screen with password
  • Click the box at side and enter password

Set up Remoter VNC

  • Download Remoter VNC from App Store on iPad or iPhone
  • Bring your device on the same network the Mac is at
  • Click the ‘+’ icon at the top left. It will open the list of computers on the network.
  • Select your MacBook from the list

Provide login details

  • Usually, the app detects your intention of using VNC. If it doesn’t select the Server Type and select VNC ScreenSharing.
  • Enter username and password down the screen
  • Enter administrator account name from Mac
  • Enter the VNC password that you used in the first step
  • Tap ‘Save’

Connect to your Mac

  • Tap Mac on Remote VNC’s main screen
  • Click start
  • You will see remote control of Mac on the app

You are done!!!

Here is the summary of the Desktop Jump application features with specific attentions:

  • Most importantly, jump desktop connect applications are available for all operating systems. You can install them on the MacBook, Windows, Linux, and Android.
  • These applications support inter-platform support of connectivity. That is, you can get access to Windows devices from the Mac device. Or you control android devices from Windows devices. And so on.
  • The support of connectivity is global. There is no geographic restriction on connectivity.
  • Mass deployment of jump clients is possible on all operating systems.
  • You can add multiple computers to a single network. You can access and control them even.
  • Grouping of computers is possible. Comments can be added to a group of computers for better identification.
  • The remote access can be integrated for systems management platforms. This ultimately helps the organization keep the computer systems integrated to make a decentralized network.
  • The organizations can monitor the sessions through a central server. This helps them enhance productivity by identifying loopholes.
  • Files can be transferred, and meetings can be held, information can be shared. The benefits are endless.
  • Power costs can be reduced by turning computers off at the desired time.

Here are a few more Jump Desktop applications:

  • Chrome Remote Desktop (Free: iOS & Android)
  • Microsoft Remote Desktop App (Free: iOS & Android)
  • TeamViewer For Personal Use (Free: Windows, Blackberry, iOS & Android)
  • LogMeIn Pro ($349.99 per year: Android & iOS)
  • VNC Viewer

To access an individual computer without end-user assistance, install a Jump Client on that system either from within a session or from the Jump Clients page of the administrative interface. Your account settings determine what Jump Item permissions you have, including which Jump Groups you can access and which types of Jump Items you are allowed to use.

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Sort Jump Clients

To facilitate browsing the Jump Clients list, you may drag the columns into any order you wish, and then sort a column by clicking the column header. The representative console remembers the column order and the sort order the next time the representative console is launched.

Search for a Jump Client

In addition to browsing for Jump Clients, you can search based on multiple fields. Enter a string in the search field and then press Enter. To change the fields you are searching, click on the magnifying glass and check or uncheck any of the available fields. Searchable fields include Comments, Console User, Domain, FQDN, Group, Hostname/IP, Jump Method, Last Accessed, Name, Private IP, Public IP, Status, Tag, and Workgroup.

Jump Client Details Pane

When you select a Jump Client, a details pane appears to the right of the Jump interface. Which details are shown here is determined by the Jump Client Statistics setting in the /login interface as well as by the remote operating system.

If a Jump Client goes offline and does not reconnect to the Secure Remote Access Appliance for the number of days set by the Jump Client Settings in the /login interface, it is labeled as lost. No specific action is taken on the Jump Client. It is labeled as lost only for identification purposes, so that an administrator can diagnose the reason for the lost connection and take action to correct the situation. In the details pane, you will see the scheduled deletion date should the Jump Client not come back online.

After a software update, Jump Clients update automatically. The number of concurrent Jump Client upgrades is determined by settings on the /login > Jump > Jump Clients page. If a Jump Client has not yet been updated, it is labeled as Upgrade Pending, and its version and revision number appear in the details pane. While you can modify an outdated Jump Client, you cannot Jump to it. Attempting a Jump does, however, move that Jump Client to the front of the upgrade queue.

Wake-On-Lan (WOL)

Wake-On-Lan (WOL) allows you to remotely turn on or wake up machines configured for WOL from BeyondTrust. In a configured environment, customers can power off their machine but still receive BeyondTrust support, if needed.

WOL is not a BeyondTrust technology. The BeyondTrust software integrates with existing WOL systems. To use WOL through BeyondTrust, the system must have WOL enabled, and the network must allow WOL packets to be sent.

To enable support for WOL in BeyondTrust, turn on the WOL setting in the administrative /login interface under Jump > Jump Clients. When enabling the WOL option, keep the following items in mind:

  • WOL does not work for wireless clients. A wired network connection is required.
  • WOL is supported by the underlying system hardware, which is independent of the installed OS.
  • WOL is supported only by active Jump Clients. Passive Jump Clients, Jumpoints, and Local Jump from representative consoles do not support WOL.

To wake an active Jump Client using WOL, right-click an existing Jump Client from within the representative console. Attempt to wake the system by clicking the Attempt to wake up Jump Client option.

The wake option is only available when selecting a single Jump Client. It is not available when multiple Jump Clients are selected.


WOL packets are sent from other Jump Clients residing on the same network as the target machine. When an active Jump Client is installed or checks-in, it registers its network information with the appliance, and the appliance uses this information to determine which Jump Clients are on the same network.

Once attempting to wake up a selected Jump Client, the WOL option greys out for 30 seconds before being able to attempt to send another wake up request. If no other Jump Clients are available on that same network to send WOL packets to the target machine, the rep receives a message indicating that no other Jump Clients are available on the network. When sending a WOL packet, the rep has an advanced option to provide a password for WOL environments requiring a secure WOL password. A WOL packet is a one-way packet, and no confirmation of success is given to the rep besides seeing the client come online in the representative console.

Jump Client Properties

Organize and manage existing Jump Items by selecting one or more Jump Items and clicking Properties.

Enter a Name for the Jump Item. This name identifies the item in the session tabs. This string has a maximum of 128 characters.

Change a Jump Client's mode from the Connection Type dropdown. Active Jump Clients send statistics to the Secure Remote Access Appliance on a defined interval. Passive Jump Clients send statistics to the Secure Remote Access Appliance once a day or upon a manual check in. Based on the options your administrator sets, these statistics may include the remote computer’s logged-in console user, operating system, uptime, CPU, disk usage, and a screen shot from the last update.

Once a Jump Client has a password set, its icon shows that it is locked, and its screen shot is also locked. In order to Jump to a locked Jump Client, you must provide its password. Also, you must provide the password to remove a locked Jump Client via the Jump Client interface; you do not need the password to unpin from within a session, as you would already have provided the password to Jump into the session.

If Starts Quietly is checked, the customer client Mac os x yosemite free download isosoftfreethsoft. does not take focus and remains minimized in the taskbar or dock when a session is started.

Move Jump Items from one Jump Group to another using the Jump Group dropdown. The ability to move Jump Items to or from different Jump Groups depends upon your account permissions.

Further organize Jump Items by entering the name of a new or existing Tag. Even though the selected Jump Items are grouped together under the tag, they are still listed under the Jump Group in which each is pinned. To move a Jump Item back into its top-level Jump Group, leave this field blank.

Select the Public Portal through which this Jump Item should connect. If a session policy is assigned to this public portal, that policy may affect the permissions allowed in sessions started through this Jump Item. The ability to set the public portal depends on your account permissions.

Jump Items include a Comments field for a name or description, which makes sorting, searching, and identifying Jump Items faster and easier.

To set when users are allowed to access this Jump Item, choose a Jump Policy. These policies are configured by your administrator in the /login interface.

Choose session policies to assign to this Jump Item. Session policies assigned to this Jump Item have the highest priority when setting session permissions. The Customer Present Session Policy applies when the end user is determined to be present. Otherwise, the Customer Not Present Session Policy applies.

The way customer presence is determined is set by the Use screen state to detect Customer Presence Jump Item setting in the /login interface. When enabled, a customer is considered present only if a user is logged in, the system is not locked, and a screen saver is not running. When disabled, a customer is considered present if a user is logged in, regardless of the screen state. Customer presence is detected when the Jump Item session starts. The session policy used for the session does not change throughout the session, regardless of any changes in the customer's presence while the session is in progress. The ability to set a session policy depends on your account permissions.

When pinning a Jump Client from within a session and customizing its properties beforehand, you also have the option to set when the Jump Client expires. This can be never, at a specific time and date, or after a certain length of time. An expired Jump Client automatically uninstalls from the remote system and is removed from the list in the Jump Client interface.

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If you no longer need access to a remote system, select the Jump Client and click the Remove button, or right-click on the Jump Client and select Remove from the menu. You may select multiple Jump Clients to remove them all at the same time.

If the remote user manually uninstalls a Jump Client, the deleted item is either marked as uninstalled or completely removed from the list of Jump Items in the representative console. This setting is available at /login > Jump > Jump Clients. If the Jump Client cannot contact the Secure Remote Access Appliance at the time it is uninstalled, the affected item remains in its offline state. If a Jump Client goes offline and does not reconnect to the Secure Remote Access Appliance for 180 days, it is automatically uninstalled from the target computer and is removed from the Jump interface.

Active and Passive Jump Clients
Active Jump ClientPassive Jump Client

Maintains a persistent connection to the Secure Remote Access Appliance.

Listens for a remote access request from the Secure Remote Access Appliance.

Some firewall configuration may be required.

Sends statistics to the Secure Remote Access Appliance at regular intervals.

Sends statistics to the Secure Remote Access Appliance once a day, upon manual check-in, or when a new user logs in (if this feature is enabled).

Enables remote access to any desktop operating system supported by BeyondTrust.

Enables remote access to any desktop operating system supported by BeyondTrust.

Number of installable clients is limited by your Secure Remote Access Appliance model.

Up to 1,000 Active Jump ClientsUp to 10,000 Active Jump ClientsUp to 25,000 Active Jump Clients
Virtual Appliance (S)Virtual Appliance (M)Virtual Appliance (L)
Up to 1,000 Active Jump ClientsUp to 10,000 Active Jump ClientsUp to 25,000 Active Jump Clients

BeyondTrust Cloud supports up to 150 Active Jump Clients per license.

50,000 passive Jump Clients supported on all Secure Remote Access Appliance models. Passive Jump Clients are not supported on BeyondTrust Cloud deployments.

If you need more passive Jump Clients, contact technical support at

The maximum number of Jump Clients available to a RS Virtual Appliance is based on allocated resources. For more information, please see the RS Virtual Appliance Sizing Guidelines .

Use Jump Clients to Access Unattended Android Devices

A persistent connection can be established with a Samsung or Zebra Android device by pinning a Jump Client to the device. This provides the ability to have unattended support sessions. You can deploy Jump Clients using either of the methods below.

Bandwidth usage and battery life are minimally affected by establishing a persistent connection.

Persistent connections to an unattended Android device can occur only when the devices have both the BeyondTrust Support Client and BeyondTrust Jump Client App installed from the Google Play Store. For more information, please see Download the BeyondTrust Support Client and BeyondTrust Jump Client Apps.

Pin an Android Jump Client from the Representative Console

  1. While in a support session with the Android device, click on the Pin as Jump Client icon.
  2. After pinning, click the Refresh option located above the Jump Items list, and the Android device will appear as a Jump Item in the Jump Item list. If the Pin a Jump Client icon is gray, the Android Jump Client has not been installed on the Android device.
  3. Meanwhile, the BeyondTrust Jump Client app on the device should show the client as pinned with a date and timestamp.

Options are available for the Jump Client to be disabled if the device is relying on battery power or on data to connect.

Email a Link from the /login Interface to Install and Android Jump Client

  1. From the /login interface, navigate to Jump > Jump Clients > Jump Client Mass Deployment Wizard.
  1. Complete the information needed for your Jump Client, such as Jump Group, Public Portal, etc.
  2. Click Create.
  3. From the Download or Install the Client Now section, choose Android as your platform.
  4. Verify that the BeyondTrust Jump Client app is installed on the Android device. If not, navigate to the Google Play App store to download the app.
  1. To download the Jump Client to the device, open a browser on the Android device and go to the URL provided by the mass deployment wizard.

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You can also email the URL to the Android device by clicking on the Email link located in the Deploy to Email Recipients section.